Legal

Privacy Policy

Effective Date: July 3, 2026

Privacy is fundamental to how Caltrac is built. We believe your health data belongs to you — not us.

Caltrac privacy mascot

Welcome to Caltrac.ai (“Caltrac”, “we”, “our”, or “us”). Your privacy matters to us. This Privacy Policy explains how we collect, use, protect, and manage your information when you use the Caltrac.ai mobile application, website, and related services.

Caltrac.ai is an AI-powered calorie tracker and nutrition tracking platform designed to help users log meals, monitor nutrition, and achieve their health goals while respecting user privacy.

By using Caltrac.ai, you agree to the practices described in this Privacy Policy.

Our Privacy Commitment

Privacy is fundamental to how Caltrac.ai is built. Unlike many health and fitness applications, Caltrac.ai does not permanently store health metrics synchronized from Apple Health or Google Health Connect, including:

  • Step count
  • Calories burned
  • Active energy
  • Resting energy
  • Walking distance
  • Running distance
  • Exercise minutes
  • Workout sessions
  • Heart rate
  • Other fitness metrics

Whenever possible, this information is processed locally on your device and is never permanently stored on Caltrac.ai servers. The one exception is your height and weight: Caltrac.ai reads these from Apple Health and securely stores a copy in your Caltrac account to calculate and review your nutrition plan. Caltrac.ai does not use Health data for advertising or marketing. We believe your health data belongs to you — not us.

1. Information We Collect

To provide our services, we may collect the following information.

Account Information

When you create an account, we may collect:

  • Name
  • Email address
  • Authentication credentials
  • Account preferences

Nutrition Information

To provide personalized nutrition tracking and AI-powered insights, we may collect:

  • Food entries
  • Meal history
  • Calorie intake
  • Macronutrients (Protein, Carbohydrates, and Fat)
  • Water intake
  • Weight entries (if you choose to provide them)
  • Nutrition goals and preferences

Device Information

We may automatically collect limited technical information, including:

  • Device model
  • Operating system
  • App version
  • Language and region
  • Anonymous crash reports
  • Performance diagnostics

2. Health Data

If you choose to connect Apple Health or Google Health Connect, Caltrac.ai may access certain health and fitness information only after you provide explicit permission. This information may include:

  • Height
  • Weight
  • Step count
  • Calories burned
  • Active energy
  • Resting energy
  • Walking distance
  • Running distance
  • Exercise minutes
  • Workout sessions
  • Heart rate
  • Other supported health metrics

This information is used solely to improve your experience within Caltrac.ai and provide more accurate nutrition insights. With the exception of your height and weight, Caltrac.ai does not permanently store this health data on our servers. Caltrac.ai reads your height and weight from Apple Health and securely stores a copy in your Caltrac account to calculate and review your nutrition plan. Caltrac.ai does not use Health data for advertising or marketing.

You may revoke access to Apple Health or Google Health Connect at any time through your device settings.

3. How We Use Your Information

We use your information to:

  • Provide AI-powered nutrition analysis
  • Calculate calories and macronutrients
  • Recognize foods from images
  • Personalize nutrition recommendations
  • Maintain your account
  • Synchronize your information across your devices
  • Improve application performance and reliability
  • Detect and prevent fraud or abuse
  • Respond to customer support requests
  • Comply with applicable legal obligations

We do not sell your personal information.

4. AI Food Recognition

Caltrac.ai uses artificial intelligence to recognize foods from images that you voluntarily submit. Images may be processed to:

  • Identify food items
  • Estimate nutritional values
  • Improve recognition accuracy
  • Generate calorie and macronutrient estimates

Images are retained only for as long as reasonably necessary to provide the requested service, improve our AI models, resolve technical issues, or comply with legal obligations.

5. Cookies and Similar Technologies

Our website and services may use cookies or similar technologies to:

  • Keep you signed in
  • Remember your preferences
  • Improve application performance
  • Analyze usage patterns
  • Enhance your overall experience

You may manage cookie preferences through your browser settings where applicable.

6. Information Sharing

We do not sell, rent, or trade your personal information. We may share limited information with trusted service providers that help us operate Caltrac.ai, including providers for:

  • Cloud infrastructure
  • Authentication
  • Application analytics
  • Error monitoring
  • Customer support

These service providers may access personal information only as necessary to perform services on our behalf and are contractually required to safeguard your information.

We may also disclose information if required by law or when necessary to protect the rights, security, safety, or property of Caltrac.ai, our users, or others.

7. Data Security

We use industry-standard security measures designed to protect your information, including:

  • Encryption of data in transit using HTTPS/TLS
  • Secure cloud infrastructure
  • Access controls
  • Authentication safeguards
  • Routine security monitoring
  • Regular software updates

Although no online service can guarantee absolute security, we continuously work to protect your information using accepted industry best practices.

8. Data Retention

We retain your personal information only for as long as necessary to:

  • Provide our services
  • Maintain your account
  • Comply with legal obligations
  • Resolve disputes
  • Enforce our agreements

If you request deletion of your account, we will delete or anonymize your personal information within a reasonable timeframe unless we are legally required to retain certain information.

9. Your Privacy Rights

Depending on your location, you may have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Delete your account
  • Request a copy of your personal information
  • Withdraw consent where applicable
  • Object to certain processing activities

To exercise any of these rights, please contact us.

10. Children's Privacy

Caltrac.ai is not intended for children under the age of 13 or the minimum legal age required in your jurisdiction. We do not knowingly collect personal information from children. If we become aware that such information has been collected, we will promptly delete it.

11. International Users

If you access Caltrac.ai from outside the country where our services are operated, your information may be transferred to and processed in countries where privacy laws may differ from those in your jurisdiction. We take reasonable measures to protect your information during such transfers.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, technology, legal obligations, or business practices. When significant changes are made, we will update the Effective Date and provide notice within the application or on our website where appropriate.

Your continued use of Caltrac.ai after any updates become effective constitutes acceptance of the revised Privacy Policy.

13. Contact Us

If you have any questions about this Privacy Policy, your personal information, or our privacy practices, please contact us.

Caltrac.ai

Email: support@caltrac.ai

Website: Caltrac.ai

Thank you for trusting Caltrac.ai with your nutrition journey. We are committed to building an intelligent AI nutrition platform that respects your privacy and keeps you in control of your personal information.